Frequently Asked Questions
A: Bobby + Bambi's treats are made without any preservatives and should be treated like a baked good for human consumption.
Q: Where are Bobby + Bambi's treats made?
A: Bobby + Bambi's treats are handmade in small batched in a commercial kitchen in Costa Mesa, CA.
Q: What are your shipping rates?
A: We offer free shipping for orders $35 and up (before taxes). Orders under $35 have flat rate shipping rates. Due to the increase in postage, we are unable to offer free shipping to Hawai'i and Alaska. We do offer a discounted flat rate shipping rate to Hawai'i and Alaska.
A: Since our bakery products (pies, cakes, donuts, etc) do not contain any preservatives, we want to make sure treats are shipped to you in a timely manner and to avoid being held at the post office over the weekend.
Q: How long before my order ships?
A: Bobby + Bambi's Gourmet Bakery Treats are freshly baked to order. Treats will be shipped 1-2 business days from the day the order was received.
Q: How long will it take to receive my order after it has been shipped?
A: All orders are shipped through the United States Postal Service (USPS).
Los Angeles and Orange County will be shipped 1-Day Priority Mail.
All others will be shipped 2-Day Priority Mail.
Q: What if my treats are damaged in shipping?
Q: Can I order a custom cake flavor?
A: Yes, we are able to accommodate to custom cupcake, mini Bundt cake, or cake order. Custom flavors are subject to a custom flavor fee. Please contact firstname.lastname@example.org and we can give you a quote depending on what you are looking for!